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Privacy Policy regards information of its users as ‘highly confidential’ and takes no compromise on privacy. We do not trade any user information to any other third-party organization.


The policies below are applicable to this website produced and maintained by Cyber Imaging Systems, Inc. and powered by


We have established this security and privacy policy to summarize the types of personal information we may gather during your visit to our Website, the reasons we gather your information, what we do with your personal information, the situations when we might disclose your personal information, and how you may manage your personal information.


We gather your personal information for four purposes:

1) To improve your experience on the site.

2) To process your order (including verification of your prescription).

3) To keep you up-to-date regarding eyewear products.

4) To give you a better understanding of eye health or other vision issues.


Please be advised that practices described in this Privacy Policy apply only to information gathered through this Website and do not necessarily reflect information gathered through other websites that we operate under other different names. This policy also describes your options concerning how we collect and use your information.


Information We Collect

First and foremost, we do not sell, barter, give away, or rent your personal information to any company outside of  We ask for only the information we need to fabricate and deliver precision eyewear to you. The information we collect and store depends on how you use the Website.

Use of Personal Information

We collect and store some of your information entered on this Website or provided to our Customer Service Group, Live Chat, or emails. For example, when you register on the site or place an order, we store your name, billing address, shipping address, email address, telephone number, eyeglass prescription, the name and phone number of the eye care provider, or your photo.


We use this information to fabricate the eyewear that you have ordered, to process and ship orders, to send order and shipping confirmations, and to provide customer service functions. Registration may be required and Personal Information may also be collected in certain portions of the Website in which you specifically and knowingly provide such information, e.g. product reviews or customer service requests.


Some of this information may be used to contact you about new products, special offers, and new site features unless you have opted to not receive promotional communications.


Anonymous Information


Through your use of the Website, we may also gather certain information that does not identify you individually ("Anonymous Information"). This information is collected through traffic data. We automatically collect and store information when you interact with this Website. We collect your IP address, browser information, and reference site domain name every time you visit this Website. We collect customer traffic patterns and site usage. This information is used to analyze and improve this Website and to provide our customers with a greater shopping experience.


Use of Cookies and Spyware


We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

We use "cookies," which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize the shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Website without checking out. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Website. You may occasionally get cookies from companies advertising on our behalf. We do not control these cookies, and these cookies are not subject to our privacy policy.

We also use third-party service providers to track and analyze non-personally identifiable information about our visitors and customers. We use this information to improve our site and plan for technical improvements. This information may also be used by our third-party service providers to direct advertising content on other web sites.


We also may collect and store the information we receive from other sources. This information enables us to update the information contained in our database, to provide product recommendations and special offers and, through the email newsletter. We collect email addresses of all users who subscribe to our weekly newsletter.


Anyone who no longer wishes to receive this newsletter can, at any time, follow the "Unsubscribe" instructions located within each newsletter.


Updating Your Information


After you register, you can access your account online by clicking your USERNAME link at the top of any of the pages on this website.   With this link, you can edit your billing, shipping, email preferences, login information, and password settings.

Information Security


We use Secure Sockets Layer (SSL) technology to protect the security of your online order information which is the same technology used by Amazon and more than 90% of Fortune 500 companies.
To check the security of your connection, look at the address bar of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When assessing a secure server, the first characters of the site address will change from "http://" to "https://".


When you use our ordering page you can be assured that your sensitive personal information and financial transactions with us are encrypted, safe, and secure.


If you do have any question about our Privacy Policy, please contact us via:


Phone (Toll-Free): 888-449-9540

Mail: 8300 Falls of Neuse Road, Suite# 110, Raleigh NC 27615, United States.



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